Privacy Policy for Mpaboafie

Introduction

Mpaboafie ("we", "our", "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and services. We operate in accordance with the Data Protection Act, 2012 (Act 843) of Ghana.

Information We Collect

We collect only information that is necessary to provide our services effectively. This may include:

• Personal Information: Name, email address, phone number, and delivery address.
• Payment Information: Transaction references and payment status provided by our payment partners. We do not store card or bank details.
• Usage Information: Basic data such as pages visited and interactions with our website.

How We Use Your Information

We use your information for the following purposes:

• To process orders and deliver products or services
• To communicate with you regarding your orders or inquiries
• To improve our website and customer experience
• To comply with legal and regulatory obligations

Data Sharing

We do not sell or rent your personal data. We may share information only with trusted third parties such as payment processors and logistics partners, strictly for the purpose of fulfilling our services. These parties are required to handle your data responsibly.

Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. While no system is completely secure, we continuously work to safeguard your information.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. When data is no longer needed, it is securely deleted.

Your Rights

Under Ghana’s Data Protection Act, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data, where applicable
• Object to certain uses of your data

Requests can be made by contacting us using the details below.

Cookies

Our website may use cookies to improve functionality and user experience. You can choose to disable cookies through your browser settings, although some features of the site may not function properly.

Children’s Privacy

Mpaboafie’s services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@mpaboafie.com