Shipping Policy

Overview

This Shipping Policy explains how Mpaboafie processes and delivers orders made through our website. By placing an order with us, you agree to the terms outlined below.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during peak periods or due to unforeseen circumstances. Customers will be notified if there are any significant delays.

Delivery Locations

We currently deliver to locations within Ghana. Delivery availability may vary depending on your location.

If international delivery becomes available, this policy will be updated accordingly.

Delivery Timeframes

• Greater Accra: 1–3 business days
• Other Regions: 2–5 business days

Delivery times are estimates and may be affected by weather, traffic, or courier delays beyond our control.

Shipping Fees

Shipping fees are calculated at checkout and vary based on delivery location and order size. Any applicable delivery charges will be clearly displayed before payment is completed.

Delivery Partners

We work with trusted third-party courier services to fulfill deliveries. While we strive to ensure timely delivery, Mpaboafie is not responsible for delays caused by courier partners once an order has been dispatched.

Order Tracking

Where available, customers may receive updates via phone or email regarding the status of their delivery.

Failed or Returned Deliveries

If a delivery fails due to incorrect address details or unavailability of the recipient, we may contact you to arrange re-delivery. Additional delivery charges may apply.

Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

Email: info@mpaboafie.com